What to Look for When Hiring Professional Janitorial Services

Janitor,woman,mopping,floor,in,hallway,office,building,or,walkwayMaintaining a clean and tidy workplace is crucial for both the health and productivity of employees. When it comes to janitorial services, hiring professionals is often the best choice to ensure that your facility is kept in top condition. However, not all janitorial services are created equal, and it’s important to consider several factors before making a decision. In this blog post, we will explore what to look for when hiring professional janitorial services to ensure you choose the most suitable option for your business.

1. Reputation and Experience

When hiring professional janitorial services, it’s essential to consider their reputation and experience in the industry. Look for companies that have a track record of providing reliable and high-quality cleaning services. Read online reviews, ask for references, and check their portfolio to get a better understanding of their capabilities and past performance. An experienced company will have the knowledge and expertise to handle different types of commercial cleaning needs effectively.

2. Range of Services

Another vital factor to consider is the range of services provided by the janitorial company. Different businesses have different cleaning requirements, and it’s important to find a service that can meet your specific needs. Some common services to look for include general office cleaning, floor maintenance, carpet cleaning, window cleaning, and restroom cleaning. Make sure that the company you hire can provide comprehensive cleaning solutions to maintain a clean and sanitary workplace.

3. Training and Certification

Janitorial work requires specific skills and knowledge to ensure the proper and safe execution of cleaning tasks. When researching professional janitorial services, inquire about the training programs their employees undergo. Ensure that their janitors are well-trained in the proper use of cleaning equipment, handling hazardous substances, and following industry best practices. Look for companies that have certifications or memberships in professional cleaning associations, as this indicates their commitment to maintaining high standards of service.

4. Cleaning Products and Equipment

The cleaning products and equipment used by janitorial services can greatly impact the quality of their work. Inquire about the types of cleaning products they use and whether they are eco-friendly and safe for your employees and the environment. Ask about their equipment and if they regularly upgrade or maintain it to ensure optimal performance. If you have any specific preferences or restrictions regarding cleaning supplies, make sure the company can accommodate your needs.

5. Customization and Flexibility

Every business has unique cleaning requirements, and it’s important to find a janitorial service that can accommodate your specific needs. Look for a company that offers customization options and can create a cleaning plan tailored to your facility. They should be flexible in terms of scheduling, allowing you to choose cleaning times that will have the least impact on your daily operations. A janitorial service that can adapt to your changing needs and provide customized solutions is invaluable for long-term satisfaction.

6. Communication and Responsiveness

Smooth communication and responsiveness are key to maintaining a successful partnership with your janitorial service. Ensure that the company you hire has a clear system of communication in place, allowing you to easily convey any concerns, requests, or issues. They should be responsive to your inquiries and promptly address any problems that arise. Open and transparent communication will help ensure that your cleaning needs are consistently met.

7. Insurance and Liability Coverage

Accidents or damage can occur during the cleaning process, and it’s important to protect your business by hiring a janitorial service that has appropriate insurance coverage. Inquire about their liability insurance and workers’ compensation to ensure that you won’t be held responsible for any unforeseen incidents that may occur on your property. A reputable janitorial service will have the necessary insurance policies in place to protect both their employees and clients.


Hiring professional janitorial services is essential for maintaining a clean and healthy workplace environment. By considering factors such as reputation, range of services, training, cleaning products, customization, responsiveness, and insurance coverage, you can make an informed decision to hire the most suitable janitorial service for your business. A reliable and efficient cleaning service will contribute to the overall success and productivity of your organization.

Got Questions? Let Us Help!

Empire Building Maintenance, Inc. is a professional cleaning company in Milpitas, CA. We offer high-quality commercial cleaning and decontamination services—our employees are professionally trained for commercial cleaning using the latest eco-friendly cleaning products. Additionally, we use a quality control team to ensure upper-echelon services. Contact us today to schedule our cleaning services!